Thank you to all of our patients who completed the most recent GP survey questionnaire. We have received some excellent results and as a surgery we are proud to share these with you. For anyone who didn’t complete the survey you are welcome to complete our ‘Friends & Family’ feedback form on the link below.
News
GP Industrial Action
Dear friends, Many of you will have read about the GP vote in favour of industrial action. I understand that this may worry many of you. Many of you will also be wondering why this action has come about. I can re-assure you that this action is there to protect your care, with many GPs…
GP Patient Survey Results 2024
We would like to take the time to say a massive thank you to all of our patients who completed the most recent GP survey questionnaire that had been sent to them this year. We have received fantastic results with the help of all of you and as a surgery we are proud to share…
You Said/We Did
You said We had long waiting times to answer the phone We did We have installed a new phone system and are working through altering how we answer calls, options will be announced to you, to select the correct person to respond to your query, we will also share messages about other services that are…
Accessing your GP-held records via the NHS app or NHS website
As your GP practice, we have been asked to provide you with, no later than 31 October 2023, access to your full medical record going forward via the NHS app (and NHS website) if you have a suitable NHS login. Your GP medical record contains consultation notes based on conversations between you, your GP and…
Patients can now access their health records through the NHS App
People over the age of 16 can now access their GP health record on the NHS App and nhs.uk. This includes consultation notes, letters and test results. During your next visit to the surgery, ask at reception to find out more.
Prescriptions
The easiest way to request your repeat prescription is via the NHS smartphone app – https://www.nhs.uk/nhs-app/ Please post prescriptions requests, letters and other correspondence through the door, please allow 2 working days for prescriptions to be processed For Contraception/Pill checks, please provide us with an up to date weight and blood pressure (if possible) over…