Appointments

To cancel your appointment:

• Click on the link in your reminder text message
• Use your NHS account (on the NHS website or in the NHS app).
• phone us on 0116 2375089, Monday to Friday, when we are open
• visit the surgery and speak with a receptionist, Monday to Friday, when we are open

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• If there’s a specific doctor, nurse or other health professional you would prefer to respond.
• If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
• If you have any other access or communication needs.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.

We will do a home visit if you live within the practice catchment area. Home visits are not possible if you live outside the practice catchment area.

To request a home visit, it’s helpful if you phone the practice as soon after 9am as possible on 0116 2375089.